Lead BizOps Engineer, Mastercard (2015-present)
Software professional with 12 years of experience in Site Reliability Engineering (SRE) across Banking, Financial Services, and Cards & Payments domains. Strong expertise in IT operations, ITSM, DevOps, automation, and large-scale technology migrations, including transitioning legacy monolithic systems to cloud-based microservices architectures.

1. Patent Application filed - 'System & Methods to Enhance Transaction success rate.'
2. Tech Rockstar of the Month Award
3. Mastercard Recognitions - 'Create Value', 'Move Fast', 'Do the RIght Thing' & 'Grow Together.'

• MBA (BPGP), Indian Institute of Management Ahmedabad, 2024–26
• B.Tech (Electronics & Communications Engineering), Northern India Engineering College Lucknow, 2012

• Applied Machine Learning - Algorithms

• Mentoring college hires in Mastercard, Founding member of 'Take Iniitiative' & 'Innovation Forum'. Actively participate in Tech Bootcamps, Digital Literacy programs organised by Mastercard through different NGOs.