Shipra Goyal

With 14 years of experience in various roles across procurement products like Ariba Supply Chain collaboration, Ariba Network, Ariba sourcing, and Integration, a Senior Product Manager in SAP has gained multi-faceted, customer-centric experience across teams such as Product Management, Product Success, Engineering/Development, Digital Business Services (DBS), and Ariba Center of Excellence. The mission is to deliver innovative and customer-centric solutions that enable procurement transformation and supply chain collaboration. Collaborating with cross-functional teams, the responsibility includes managing the product backlog, prioritizing features, and aligning the product vision with business goals. Significant contributions have been made to multiple successful, strategically important projects for SAP.

Education
Bachelor of Engineering (BE) in Information Technology (IT)
Work Experience
May 2023-Present: Working as a Senior Product Manager in Procurement Integration team in SAP Labs India Pvt.Ltd. () May 2022-April 2023: Part of Procurement Product success team in SAP Labs India and SAP America making sure the products we are launching are successful. March 2018-April 2022: Senior support engineer (Technical Lead) working as a part of Ariba Collaborative Supply chain and direct materials team in SAP America. Feb 2017-Jan 2018: Senior Support Engineer in Center of Excellence (SAP Service and Support Center, Dublin) providing advisory services for Ariba. Aug 2014 - Jan 2017: Worked as a Quality Assurance specialist in integration domain, integrating SAP S4HANA, ERP with Ariba applications and Network (In Ariba Technologies Pvt. Ltd.) Mar 2010 - July 2014: Worked as an Administrative Officer (IT Specialist) in New India Assurance Co. Ltd. (India's largest General Insurance company)
Nature of Work
Market analysis, user research, and 4-quarter planning, backlog refinement, driving product roadmap decisions. Understanding customer environment to effectively address their challenges and optimize overall customer experience. Prioritize issues based on their business impact, ensuring timely and strategic resolutions that support business goals. Collaborating with senior leadership, customers, and cross-functional teams to align product vision with business objectives and market needs. Leading cross-functional teams through the entire product lifecycle, from conception to launch, and manage post launch feedback and iteration. Leverage user feedback, market trends, and performance data to adjust product direction and optimize outcomes. Identifying product innovation to make customer's experience seamless and users' everyday functioning efficient. Leading Agile transformations and coaching teams on Agile best practices.

Profile

  • Batch Year:2024-26
  • Experience: 14 Year
  • Industry: IT Products
  • Organisation: SAP Labs India Pvt. Ltd.
  • Email: bpgp24shipra@iima.ac.in
  • Phone: XXX-XXX-XX4795
  • Social connect: LinkedIn | CV