Piyush Kumar Chak

Hailing from Indore, a haven for food lovers, the person has 14 years of experience in the analytics industry, primarily focusing on the financial services sector, while also gaining insights in finance, marketing, and operations. A graduate of Northeastern University in Boston with a major in Analytics, the person also holds an undergraduate degree in Computer Engineering. In their free time, exploring new restaurants and cuisines, as well as playing eSports, particularly Valorant, are favored activities. A fun fact includes a memorable journey around the outskirts of Mumbai, making decisions with a coin flip, which eventually led to a village near Wada in Maharashtra.

Education
Bachelors of Technology(B.Tech), Master of Science(MS)
Work Experience
Leading a team of nine professionals, including data scientists and analysts, across multiple regions, the person guided the development of application and fraud scorecards, enhancing credit quality and preventing approximately £500K in potential losses. A/B testing was used to refine risk policies, resulting in a £170K revenue increase over six months. The team produces industry-level risk reports for investors and stakeholders, utilizing Power BI to support risk committee meetings. At IDFC, analytics solutions were developed that boosted the liability base by 2% and increased monthly revenue by 6%. A customer 360 view was created for upselling, generating Rs. 56 Cr quarterly, and credit card lead models using UPI data were designed, achieving a 17% month-over-month registration rate. A fraud detection model was also designed, saving about $300K annually, and the B2B checkout process was improved, increasing conversion by 5% and generating an additional $180K.
Nature of Work
As Head of Risk Analytics, the person manages credit risk linked to lending decisions. The main focus is analyzing complex datasets and generating detailed credit reports for stakeholders. Using statistical techniques, predictive models are developed that serve as scorecards to assess customer performance, identify trends, and forecast potential defaults. A key part of the role involves collaborating with underwriting teams to refine risk policies that attract quality customers while ensuring profitability. This includes A/B testing to evaluate strategies and implement them. Overseeing the loan portfolio, Power BI dashboards are utilized to monitor performance metrics and risk indicators for informed decision-making. Collaboration with marketing and operations teams is essential. To enhance profitability, lending strategies are reviewed and risk policies are adjusted as needed, with insights provided to recover at-risk customers. The aim is to reduce credit losses while fostering the company's growth.

Profile

  • Batch Year:2024-26
  • Experience: 14 Year
  • Industry: Banking, Financial services and Insurance
  • Organisation: Gojoko Technologies
  • Email: bpgp24piyush@iima.ac.in
  • Phone: XXX-XXX-0169
  • Social connect: LinkedIn | CV