Rhea D'souza
She has over five years of experience in performance engineering within the payments and financial services domain. Her work includes end-to-end performance strategy, capacity planning, and release readiness for high-volume transaction systems. Her strengths include bottleneck analysis, resource optimization, and cross-functional delivery leadership.
Work Experience:
5 years 6 months Years
Industry:
Product Management, Project & Program Management, Software Engineering
Function:
Technology | Banking Financial Services & Insurance (BFSI)
Performance Engineer, Mastercard ( 2024- Present)
Roles and Responsibilities –
• Spearheaded end-to-end performance test execution for Core Payments systems, ensuring high availability and reliability for critical customer transactions.
• Leveraged Dynatrace and Splunk to identify and resolve 7 critical performance bottlenecks, recommending specific code and configuration changes that directly improved customer response times.
• Implemented a resource optimization framework aligned with environment availability, resulting in a productivity gain of 3 Person-Days (PDs) per cycle.
• Designed a comprehensive JMeter training curriculum (videos and decks) and hosted 6 Brown Bag sessions, facilitating knowledge transfer and upskilling the wider engineering team.
Performance Test Lead, Barclays(2020 - 2024)
• Roles and Responsibilities
• Trained, leading and mentoring a team of 4 performance test analysts.
• Interviewed 14+ candidates for non-functional testing roles.
• Implemented gap analysis for production vs. NFT environment and presented to stakeholders to decide on year-on-year growth planning.
• Conducted Payments volumetric analysis including top 5 peak days, peak hourly breakup, source system and message format wise, etc. views using SQL and Excel.
• Developed an automated Audit database housekeeping utility using Java and SQL resulting in savings of 2 person-days (PDs) per use.
• Directed walkthrough of NFT results and presented insightful recommendations to senior management and stakeholders, enabling data-driven go-no go decisions on project viability.
• Integrated Apache Kafka with JMeter enabling 6 developers to re-use the scripts resulting in a 30% reduction in ^me spent on performance tuning and optimization.
- Received the Certificate of Appreciation in the Recognition Event March 22 for Service and Drive for creating knowledge base in JMeter
- Completed Bridge India Python Training in Barclays
- Indian Airforce AFSB Conference Out
- MBA (pursuing) Indian Institute of Management, Ahmedabad 2024-2026
- B. Tech (Information Technology) KJ Somaiya College of Engineering - Vidyavihar, Mumbai 2020
- Football team Captain in college, Participated in district football matches
- Participated in inter school touch rugby championships
- Secured A grade in Intermediate Drawing Examination