Rahul Shyamal
With over 11 years of experience in the IT industry, Rahul has built his career across both software testing and technical leadership roles. Starting as a QA engineer at Accenture, he has developed a strong foundation in manual and automated testing, working with different market-leading tools. In his current organization, his journey has evolved from providing technical support to enterprise clients in APAC and EMEA regions to leading the APAC Support Engineering team. As Tricentis advances in AI-driven quality engineering and cloud transformation, he's passionate about helping organizations adopt, scale, and succeed with these next-generation testing solutions. His key interests lie in understanding strategic decisions taken by companies, the distribution of funds to fit the growth trajectory of a company, and building and scaling teams across the globe.
Work Experience:
11 Years
Industry:
Function:
Tricentis
- Rahul has started his career as a Software Engineering Analyst at Accenture He has spent over 3 years in the quality assurance and test automation domain specializing in tools like Selenium QTPUFT and HP ALMQC
- Later he joined Tricentis as a Technical Support EngineerPlatinum Support Representative supporting Enterprise clients across the globe Over a period of 8 years he rose through the ranks to manage the Support team and currently leads the APAC Support Engineering team helping customers solve complex issues and providing valuable customer feedback to Product and Engineering to address gaps in the product
- Key achievements include building teams from scratch and scaling them to support the organizations rapid growth story He has won the most coveted awards in both organizations he has worked for so far