Senior Manager – DACI Analytics (Pro & Services)

Lowe’s Services India Pvt. Ltd., Bangalore | Nov 2024 – Present

Lead a Rapid Insights Analytics team of 7 analysts across India and the US, partnering closely with business, finance, and technology leaders to support the Pro customer segment.

Drive strategic analytics and storytelling capability within the team, enabling faster, data-backed decision-making for senior stakeholders.

Pro Sales Specialist Analysis: Evaluated performance of frontline associates interacting with Pro customers and supported strategy design by aligning customer needs with the right associate cohorts.

Measurement of Key Pro Initiatives: Acted as trusted analytics partner to measure sales impact, adoption, and engagement of multiple strategic initiatives critical to Pro growth pillars.

AI Business Cases: Led cross-functional discussions with business and finance teams to develop data-driven business cases for Pro AI initiatives, supporting investment decisions.

Lead Analyst – Enterprise Strategy

Lowe’s Services India Pvt. Ltd., Bangalore | Internal Role Progression

Led a team of 3 analysts supporting the Enterprise Strategy function across projects focused on measuring value realization of strategic initiatives.

Designed and delivered measurement reports, dashboards, and scorecards to track performance and outcomes of enterprise-level investments.

Market Share Dashboard: Led development of a Power BI dashboard using Numerator data, providing drillable, near real-time market share insights to business partners across the organization.

Customer Insights & Value Measurement: Generated data-driven insights on customer behavior and translated them into actionable recommendations for strategic investment decisions.

Tool Rental Business Impact: Analyzed post-interaction customer behavior to assess purchase frequency, incremental retail spend, and new customer acquisition.

Enterprise Travel & Entertainment Spend Management: Built a detailed spend dashboard that improved visibility to employee-level expenses, contributing to ~18% reduction in T&E spends through policy changes.

Inventory Weeks of Supply (WOS) Reporting: Designed a tool to assess daily inventory sufficiency across geographies and seasonal categories, enabling proactive stock availability and sales target achievement.

Lead Analyst – Technology Business Management

Lowe’s Services India Pvt. Ltd., Bangalore | Internal Role Progression

Managed technology spends for a ~$500M product portfolio, covering headcount planning, vendor costs, and cloud expense optimization.

Partnered with technology leaders to track portfolio spend vs targets, enabling efficient resource and cost management.

Cloud Spend Monitoring & Optimization:

Built a Power BI-based cloud spend monitoring tool with drill-downs to identify cost optimization opportunities.

Developed a Commit Usage Discount (CUD) optimization model to maximize cloud discounts while maintaining flexibility, resulting in ~$5M annualized savings.

Lead Analyst – Executive Insights & Reporting

Lowe’s Services India Pvt. Ltd., Bangalore | Internal Role Progression

Supported executive leadership with daily business performance insights, including sales, margin, inventory, and event performance.

Conducted merchandise- and geography-level performance analysis, translating insights into executive-ready action-oriented summaries.

Performed competitive analysis by reviewing quarterly earnings of key competitors to support leadership preparation for analyst earnings calls.

Senior Analyst – Supply Chain Finance

Lowe’s Servic. Ltd., Bangalore | Internal Role Progressiones India Pvt

Managed expenses across multiple supply chain nodes, gaining exposure to distribution, transportation, and last-mile delivery operations.

Led monthly expense reporting for warehouses, domestic transportation (inbound and outbound), and last-mile delivery.

Partnered with operational leaders to explain spend variances and delivered detailed variance analysis and rolling forecasts.

Drove budgeting and forecasting cycles for supply chain functions, continuously refining assumptions based on variance analysis.

Analyst – Stores Finance & Global Sourcing

Lowe’s Services India Pvt. Ltd., Bangalore | Internal Role Progression

Managed payroll expense analytics for 300,000+ employees across 1,700+ stores, covering both full-time and part-time workforce.

Built cost-out and sourcing dashboards to track margin and inventory dollar benefits from vendor negotiations and product mix optimization, supporting annual operating profit goals.

Decision Scientist Trainee

Mu Sigma Business Solutions Pvt. Ltd., Bangalore | Sep 2015 – Jul 2016

Worked on web analytics projects to analyze user behavior and engagement patterns.

Delivered insights and recommendations aimed at improving customer engagement and website performance.

1. Annual Champions Award
2. Individual Quarterly Excellence Award

• MBA (Blended PGP), Indian Institute of Management Ahmedabad, 2024-26

• Chartered Financial Analyst (CFA), Level III Cleared, 2018