Harish R
Hailing from Chennai and currently working as a business technology consultant for an IT services firm, specializes in retail and construction domains, with project experiences implementing e-commerce, CRM, and low-code platforms. With a background in production and industrial engineering, the career began in the auto industry, gathering a wealth of operational expertise. Deeply passionate about helping businesses realize their potential by leveraging the power of information and digital technology. Outside work, enjoys traveling and exploring nature, especially mountains. An inner Carnatic music enthusiast keeps the spirit cheerful, one day at a time.
Work Experience:
9 Years
Industry:
Account Management
Function:
Advertising
Psiog Digital - Business Technology Analyst/Consultant - 6.5 years. Started as a Business Analyst, involved in eliciting and documenting requirements, and working with engineers through the software development lifecycle. Specializes in analyzing and solutioning digital transformation projects across retail and construction, with experience spanning e-commerce, CRM, low-code platforms, D365 system implementations, and integrating with domain-specific products. Tata Motors Limited - Customer Support Manager - 2.5 years. In charge of Himachal and J&K territories for improving service quality for commercial vehicles. Engaged with the dealership network, guiding them on operational improvements to enhance service market share, revenue, and customer satisfaction. Also involved with DTC fleet management operations in Delhi, playing a service engineer role to improve fleet performance by reducing critical breakdowns and defects while working with a large team of mechanics and electricians.
Bachelor of Technology, Production Engineering (B.Tech) - National Institute of Technology, Trichirappalli (NIT- Trichy)